hbajee vi Privacy Policy
Your personal information is of the utmost importance to us. This document explains what information hbajee vi collects, why it collects it, how it is stored and kept secure, and what rights you have.
This Privacy Policy ("Policy") is issued on behalf of the hbajee vi platform ("Platform", "we", "us"). By using the Platform, you agree to the terms of this Policy. This Policy has been prepared in alignment with hbajee vi's Terms and Conditions, and the two documents should be read together.
1. Definitions and Applicability
The following terms used in this Policy carry specific meanings:
- "User" or "you" — any person who has registered on or is using the hbajee vi platform.
- "Personal Information" — any information that can directly or indirectly identify a specific individual.
- "Processing" — any operation carried out on data, such as collection, recording, storage, analysis, or deletion.
- "Third Party" — any entity other than hbajee vi and the user.
This Policy applies to all services, products, and activities under the hbajeevi.cam domain. If you are under 21 years of age, using this Platform is legally prohibited and we have no legal basis for collecting your information.
2. What Information We Collect
2.1 Registration Information
When creating an account, hbajee vi collects the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Mobile number (Bangladeshi number)
- Email address
- Preferred currency and language
2.2 Identity Verification Information (KYC)
To prevent fraud and ensure security, we may in certain cases request identity verification documents, such as a copy of a national ID card or passport. This information is used solely for the purpose of identity confirmation.
2.3 Transaction Information
A record of every deposit and withdrawal transaction is kept. The date, amount, and mobile number of payments made via bKash, Nagad, Rocket, or Upay are logged in our system.
2.4 Technical Information
Some technical information is collected automatically while using the Platform:
- IP address and device type
- Browser type and version
- Operating system information
- Session duration and pages visited
- Referral source (where you came from)
3. Purpose of Using Information
The collected information is used for the following specific purposes:
| Purpose | Description |
|---|---|
| Account Management | To handle registration, login, and account security |
| Service Delivery | To process gameplay, betting, deposits, and withdrawals |
| Customer Support | To resolve your issues via live chat or email |
| Fraud Prevention | To detect multiple accounts, unauthorized transactions, and suspicious activity |
| Bonuses and Promotions | To award bonuses based on eligibility and determine VIP level |
| Analytics and Improvement | To monitor Platform performance and improve the user experience |
hbajee vi never sells your information to third parties for marketing purposes.
4. Data Storage and Security
4.1 Retention Period
Personal information is retained for the entire period the account is active and, after account closure, for as long as required to meet applicable legal obligations. Transaction records are generally kept for up to five years.
4.2 Security Measures
hbajee vi has put in place both technical and organizational measures to keep your information secure:
- Data transmission secured via SSL encryption
- Encrypted storage on the server side
- Restricted access controls — only authorized personnel can access data
- Regular security audits and vulnerability assessments
- Two-factor authentication (2FA) available
5. Sharing Information with Third Parties
hbajee vi may share information with third parties in select cases, but only in the following circumstances:
5.1 Service Providers
Payment processors (bKash, Nagad, Rocket, Upay), game software providers (such as PG Soft, Pragmatic Play, JILI, Evolution), and technology support providers may be granted limited access to information in order to carry out their respective services.
5.2 Legal Obligations
Information may be disclosed when required by a court order, a lawful request from a government authority, or applicable law.
5.3 Fraud Prevention
If suspicious activity related to money laundering or fraud is detected, the relevant authorities may be notified.
Outside the above circumstances, your information is not transferred to any third party without your consent. Equivalent protection is ensured in cases of international data transfers as well.
6. Cookies and Tracking Technologies
The hbajee vi website uses various types of cookies. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login session, security tokens — the site cannot function without these | Deleted at end of session |
| Functional Cookies | Remembering language preferences and previous settings | 30 days |
| Analytics Cookies | Traffic analysis and page performance measurement | 1 year |
You can disable cookies from your browser settings, though doing so may cause some Platform features to stop working.
7. Your Rights
As a user of the hbajee vi platform, you have the following rights over your own personal information:
- Right of Access: The right to know what information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances.
- Right to Restrict Processing: The right to request that data processing be temporarily suspended in specific cases.
- Right to Object: The right to object to the use of your information for specific purposes.
- Data Portability: The right to request your information in a structured format.
To exercise these rights, contact our support team. You can find more information about setting account limits and self-exclusion on the Responsible Gaming page, which is also related to managing your own data.
8. Protection of Minors
The hbajee vi platform is strictly for users aged 21 and above. No person under the age of 21 may use this Platform, and we do not knowingly collect any information from minors.
The date of birth provided at registration is verified. If a user is found to have submitted a false age, the account will be closed immediately and all transactions may be considered void.
If a parent or guardian suspects that a minor is using this Platform, please contact us immediately. Visit our Responsible Gaming section to learn more about protective measures.
9. Policy Changes
hbajee vi reserves the right to update this Privacy Policy from time to time. If significant changes are made, a notice will be sent to the registered email address or displayed on the Platform.
The "Last Updated" date at the top of the Policy always reflects the date of the most recent version. Continued use of the Platform after any changes constitutes your acceptance of the updated Policy.
If any conflict arises between this Policy and our other legal documents, this Privacy Policy will take precedence on matters of data protection. For full details on the terms governing your use of our services, visit the About Us page.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your information, our support team is always ready to help.
Live Chat
24/7 live support in Bengali and English
Open the chat window on any page of the Platform
Before contacting us, visit the Frequently Asked Questions page for answers to common questions — you can often find a quick solution there.